Plan upfront

Our Custom Managed Services Plan is designed to give you the ability to choose the IT services and support that best serve your company’s unique needs. 

To stay competitive, your company needs up-to-date technology running in a reliable systems network. If information technology isn’t your area of expertise, you’ll be juggling your normal business concerns alongside a multitude of complex technical issues.

Among other concerns, you’ll need to ensure your network and IT assets are always running smoothly with the latest updates. You’ll need to think about protection, backup and recovery for your valuable business information. You’ll need to make sure you can prevent network issues before they become a crisis that results in costly business loss.

Managing company and employee-owned mobile devices will fall to you, ensuring network safety, alongside protecting the network from viruses, spyware, and other evolving security threats. With so much to consider, can you afford the risk of something falling through the cracks?

Real Time Server Monitoring

Non-intrusive management of servers to ensure your IT network is always healthy and secure.

Real Time Workstation Monitoring

Monitoring and controlling critical items in your infrastructure through powerful monitors and alerts to identify and resolve potential issues before they affect your network performance.

Asset Management

Identification, tracking and of workstations, servers, printers, routers and mobile devices to verify your IT assets are properly configured, adequately licensed and easily located.

Technical Support Services

Your employees will receive fast and effective remote technical support. Our Help Desk ticketing system delivers quick and efficient resolution to employee support issues.

Security Updates

Identification and automatic updating of all software patches and hotfixes to all your devices so your system will continue running at optimal performance.

Threat Management Services

Monitoring of the Windows event log and immediate remediation of critical events to safeguard your network against unexpected crashes and data loss.

Software Deployment

Installation of software and services to one device, a group of devices or to one or multiple locations making sure that no device is overlooked when installing new software or updates.

Antivirus Services

Effective management and detection of network threats and malicious software attacks, including spyware, spam and phishing scams to ensure your IT network is secure.

Monthly Health Reports

Receive customized reports prepared to provide insight into your IT systems including executive summaries, status reports.

Backup & Storage

Services Comprehensive protection of operating systems, applications, configurations, settings and data for Windows® servers, workstations and laptops and virtual environments.
 

Managed System Security

• Active Directory Administration
• Network Policy Enforcement & Administration
• File, Folder and Share Administration
• Antivirus/Anti-malware Protection
• Network Threat Management
• Email Protection

 

Managed Backup and Storage

• Backup and Storage Administration
• On-premise Backup & Storage
• Off-premise Backup & Storage
• Disaster Recovery

Make budgeting easy with greater visibility into your network status, which means proactive support at a consistent cost.

Increased productivity

Streamline your business operation with properly maintained IT assets, strong threat protection, and stability through regular data backups. Do more with less, and increase employee productivity.

Improved customer satisfaction

Top tier IT support means a smoothly running network that’s always ready for your clients, reducing or removing downtime that gets in the way of doing business.

Proactive problem solving

Preventative maintenance minimizes costly downtime and business disruption.