One of realTIME IT’s strenghts is our ability to offer technical support for any IT related issues a client may be facing. This along with a solid understanding of business flows, prosesses and the customer requirements allows us to build a stable IT environment.
Some clients require our full managed service where we are able to become their preferred IT provider for all their business requirements and assist them in achieving a high standard for thier current and future IT needs. Our offering is flexible and taylored to the individual needs of each client based on information gathered from our initial free offer. Other businesses may only require supply of hardware, software and technical assistance via remote support or onsite technicians. With our full support portal and help desk tracking software we are able to provide a first class experience to the client.
Our Service Offerings Include: